• A prepaid SF express AWB is attached to the parcel
• The return shipping fee is paid by Danmats already
• Attach the return note into the package
• Scan the SF express AWB QR code to start shipping
• Place the AWB to the
outside of the return package
• Drop the return package at any SF express service point, or
• Call SF express to collect your
parcel
• Notify us with the tracking
number
• We will arrange for full refund within 5 working days after receiving your return package.
If you are unsatisfied with your purchase for any reason, we are happy to accept return and refund within 30 days of purchase. Used or Washed items, unfortunately, is not eligible for refund. For all returns, the whole set including the packaging and your return note is required in order to process your refund. Our return policy is limited to maximum one (1) return and one (1) set of bedding item per household. Once your return package arrived at our office, we will arrange full refund within 5 working days. Any refund will automatically be issued to your original payment method used when placing the order.
We encourage you to repack it as the original form because we want to donate our bedding items in a good condition.
No, you don't have to pay for the return shipping fee. We have paid for the return fee. You just need to place the return label at outside of the parcel and return it.
We are happy to help ! Contact Us !
Hong Kong (Eng)
United States
