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Danmats Return Center

Prepaid Shipping Label

A prepaid SF express AWB is attached to the parcel
 The return shipping fee is paid by Danmats already

Prepare Your Package

Attach the return note into the package

 Scan the SF express AWB QR code to start shipping

• Place the AWB to the
 outside of the return package

Risk Free Return

Drop the return package at any SF express  service point, or
Call SF express to collect your

100% Full Refund

Notify us with the tracking

 We will arrange for full refund within 5 working days after receiving your return package.

30 day refund & return policy

What is your 30 day refund & return policy?

If you are unsatisfied with your purchase for any reason, we are happy to accept return and refund within 30 days of purchase. Used or Washed items, unfortunately, is not eligible for refund. For all returns, the whole set including the packaging and your return note is required in order to process your refund. Our return policy is limited to maximum one (1) return and one (1) set of bedding item per household. Once your return package arrived at our office, we will arrange full refund within 5 working days. Any refund will automatically be issued to your original payment method used when placing the order.

Do I need to repack it as the original form received ?

We encourage you to repack it as the original form because we want to donate our bedding items in a good condition. 

Do I need to pay for my return ?

No, you don't have to pay for the return shipping fee.  We have paid for the return fee. You just need to place the return label at outside of the parcel and return it. 

Having trouble with your return ?

We are happy to help ! Contact Us !

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